An addition to our team routing feature is Team Waterfalls. Under team routing, you can designate a “waterfall” for leads. If a lead remains unclaimed, an additional user or groups will get notified about the lead within a specified time period. The broker or other designated user can also be set to handle the lead, if unclaimed. This ensures that each new inbound lead receives a timely response to their inquiry.
Connect Now’s setup of Team Waterfalls using our admin dashboard setting.